All products listed on the website,
their descriptions, and their prices are subject to change from time to time.
Purchase of a product on the website
is subject to availability of stock.
Fusion Concepts Events & Sales
Pvt. Ltd, reserves the right, at any
time, to modify, suspend, or discontinue the sale of any product or services
with or without notice.
In the event a product or service is
listed at an incorrect price or with incorrect information due to typographical
error, error in pricing or information received from suppliers, Fusion Concepts Events & Sales
Pvt. Ltd shall
have the right, post the acceptance of any order, to decline or cancel any such
order, whether or not the order has been confirmed and/or you have been charged
for such product or service. If you have already been charged for the order and
Fusion Concepts Events & Sales
Pvt. Ltd cancels your order, we will refund the amount.
The product specifications (weight,
size, colour etc.) mentioned with the product photos displayed are only
approximate. There may be a slight variation in the pictures and the respective
How long Fusion Balloons will take
to deliver my order?
Orders to Metro cities in India will get delivered in 1-3 days and to the
interiors may take at least 3-6 days (excluding Sundays and other Holidays).
All orders are shipped from our Delhi head office, after your payment is
Does Fusion Balloons deliver
products in rural interior areas of India?
We provide delivery throughout India for all online products, also in rural
interior areas through speed post or registered post. It will take 8-10days to
deliver any product in rural interior areas
Are there any shipping charges on
Fusion Balloons products?
We provide you with standard rates and our shipping charges are based on volume
of the particular product(s) and you can also view the shipping charges on
every product(s) in view details section. Octroi charges if any will be
collected from the consignee
What if my order gets delayed?
Orders can be delayed due to product un-availability for immediate dispatch.
Wherein the stocks are still getting ready with packaging and pricing being
done on the whole lot or in transit from the Warehouse to the Head office. This
could put a delay in the dispatch of the online order.
Please note: The Company will not cover delivery delays due to
customer unavailability or if the given address is not valid. So to avoid
further error or delays in shipment you are requested to submit your correct
& complete details of your address followed by pin code & landmark.
During festival time Delivery within 3-4 days is not possible, we guarantee to
deliver the exact product which you have selected
What should I do if I have received
a different order?
In case you have received a different product, or if the product was damaged in
shipment, please contact us within the specific time period through mail or
customer care service and we will ensure that it will be replaced as soon as
For Courier Products
- Orders will be delivered within 3-4 working days.
- The above products will deliver through Blue Dart or
First Flight Courier.
- The above product will be delivered all over India.
- No Deliveries on National Holidays and Sundays.
- Courier and express product cannot be delivered
together at same time.
- We cannot commit exact date of delivery for courier
products. Courier product will reach in advance/late within 3-5 days as
per date of delivery
For perishable items like Balloon
Bouquets cakes and flowers, we attempt delivery of your order only once. In the
event the delivery is not executed during the attempt, you shall still be
charged for the order and no re-delivery will be possible. We will consider the
order executed in the below cases:
- Wrong shipping/delivery address.
- Recipient not available.
- Premises locked.
- Recipient refusing to accept the delivery.
In case if the recipient is not
available, he/she can inform the delivery person to deliver the order to the